Growth Starts Here: Understanding Your Customer
Date: Tuesday, 21st October 2025
Time: 09:00 - 12:30
Location: The Work Place
Cost: Free
Due to popular demand and great feedback from the first session we are re-running this workshop for those who did not get the opportunity to attend.
This workshop helps business owners understand who their customers really are, what they care about, and how to connect with them more effectively. You'll refine your value proposition and learn how this can be leveraged to grow your business.
What We’ll Cover
Understanding Your Customers
Crafting a Strong Value Proposition
Enhancing Your Market Strategy
What You’ll Get
Real-time exercises with expert facilitation
Actionable takeaways tailored to your business
A clearer roadmap to reach and resonate with your ideal customers
A supportive space to connect with like-minded business owners
Who Should Attend:
· You’re unsure who your most important customers are — or what really drives their decisions
· You struggle to clearly communicate what makes your product or service valuable
· Your messaging is not well focused or inconsistent across channels
· You’ve never formally developed a customer profile or value proposition
· You want to reconnect with the customer perspective to guide future business decisions
What is a Value Proposition?
A strong value proposition clearly explains why your product or service matters to your ideal customer — what pain it solves, what benefit it brings, and what sets you apart.
What is a marketing strategy?
A plan outlining how your business will promote its products or services to reach and engage target audiences. It's a blueprint that guides your company's efforts to increase sales.
Who's delivering the event?
This workshop is led by industry experts Charl Erasmus and Graham Sleep