EVENTS

Growth Starts Here: Understanding Your Customer

Date: Tuesday, 21st October 2025

Time: 09:00 - 12:30

Location: The Work Place

Cost: Free

BOOK HERE

Due to popular demand and great feedback from the first session we are re-running this workshop for those who did not get the opportunity to attend.
This workshop helps business owners understand who their customers really are, what they care about, and how to connect with them more effectively. You'll refine your value proposition and learn how this can be leveraged to grow your business.

What We’ll Cover
 Understanding Your Customers
 Crafting a Strong Value Proposition
 Enhancing Your Market Strategy

What You’ll Get
 Real-time exercises with expert facilitation
 Actionable takeaways tailored to your business
 A clearer roadmap to reach and resonate with your ideal customers
 A supportive space to connect with like-minded business owners

 Who Should Attend:
· You’re unsure who your most important customers are — or what really drives their decisions
· You struggle to clearly communicate what makes your product or service valuable
· Your messaging is not well focused or inconsistent across channels
· You’ve never formally developed a customer profile or value proposition
· You want to reconnect with the customer perspective to guide future business decisions
What is a Value Proposition?
A strong value proposition clearly explains why your product or service matters to your ideal customer — what pain it solves, what benefit it brings, and what sets you apart.
What is a marketing strategy?
A plan outlining how your business will promote its products or services to reach and engage target audiences. It's a blueprint that guides your company's efforts to increase sales.

Who's delivering the event?
This workshop is led by industry experts Charl Erasmus and Graham Sleep

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