Jackson Hogg is a leading recruitment specialist partner in the engineering, manufacturing and technology sectors, based in Newcastle-upon-Tyne.
The company has grown rapidly since its inception in 2012, currently employing 20 staff and growing year on year.
Anthony Broadhead, Director of Jackson Hogg contacted RTC not long ago as the company were looking for support with the development of a bespoke software to act as a dashboard showing staff performance.
“We were running with a CRM system that was very specific to recruitment, and therefore very intuitive and effective, however it didn’t have the reporting functionality that we needed operationally. We had a desire to pull out the information from the CRM and display it on screens in the office, so the business could see directly the performance of individuals and wider business divisions.
“This has helped with reporting good performance and indeed clarity and transparency internally, people can now see what activities will bring them success.
“RTC helped us design the functional specification, with support from Sunderland Software City, for a business intelligence tool that was developed from scratch to tie into our CRM system. They then supported us with funding towards the project to enable us to select the right partner to develop the Bi tool/software, this helped give us the confidence needed and importantly made the investment a more obvious choice.
“Jackson Hogg has doubled year on year for the last 3 years consecutively, our plan is to continue our rapid growth and in particular to further develop UK wide and International opportunities within engineering, manufacturing and technology. The bi tool will enable us to continue to improve communication, reporting and engagement with our employees. This will help us improve competition internally, so we can continue to grow.”
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