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Samuel Phillips Law Firm get exciting brand and office refresh with support from RTC
Samuel Phillips Law Firm get exciting brand and office refresh with support from RTC

Leading law experts Samuel Phillips Law Firm, based at the heart of Newcastle upon Tyne, contacted RTC a year ago requesting help with funding and design consultancy needed as part of a major rebrand exercise and office refit.

Challenge
Challenge

Sharon Boyd, Chief Executive Officer at Samuel Phillips Law Firm said: “We are a very traditional law firm and we were leaving our home of 20 years, the historic Gibb Chambers on Westgate Road, to move to new offices on the prestigious Grey Street.  Our previous client and reception area was becoming dated and lacked any identity.  It wasn’t a great space for entertaining or networking either. 

“Additionally, our brand needed a refresh too.  We wanted to achieve an impactful, quirky and professional client and reception area and a practical open plan office environment. We were keen to look different from any other firm and have our own unique style.  To achieve this, we needed support from a designer, Ruth Kilgour Salmon for her support to create a new brand and environment. 

Solution
Solution

“RTC North provided us with funding support towards the project to create a completely new, modern and exciting office space, bringing brand identity and workplace in complete synergy with each other.  We have taken on 4 new members of staff since March and have 2 further roles to fill imminently. 

“We have had fantastic feedback from clients and our collaborative partners and have seen an increase in high value referrals, we have hosted networking events and business lunches on site, and the staff absolutely love their new home!  The move to open plan working is producing great results! We are benefitting from increased co-working, cross referrals and great staff morale.  This project has impacted on culture in a way we had not expected.

Result
Result

“We have a firm and brand that we are immensely proud of, that clients are talking about, with happy staff, increases to new work and referrals and a very bright future.  With a new, vibrant and modern environment, we are very much changing to a progressive mentality and culture.

“I would recommend RTC to anybody who’s looking for a trusted advisor for support when faced with a new business challenge”.

I would recommend RTC to anybody who’s looking for a trusted advisor for support when faced with a new business challenge.
Sharon Boyd
Project Information
  Designing Better Business has been developed to help you place design and innovation at the heart of your business. Whether understanding customer needs, generating new ideas, improving internal processes or ensuring design is adding value to your business proposition, this programme offers a blended service to help you make innovation happen. Designing Better Business is part funded by European Regional Development Fund, as part of the European Structural and Investment Funds Growth Programme 2014-2020.

Client link:
https://www.samuelphillips.co.uk/

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